Terms of Service — Eerlijke Corvee

⚠️ DRAFT — requires legal review by a Dutch lawyer before publication. This is not legal advice. Placeholders marked <...> must be filled before publication. Verify liability limitations, VAT status, and consumer rights before going live. The Dutch version (terms-of-service-nl.md) is the primary; this English version is provided for non-Dutch-speaking users and is a translation only — in case of conflict, the Dutch version prevails.

Version: 0.1 (draft) — 2026-05-02

1. Definitions

In these Terms of Service, the following definitions apply:

  • “We”, “us”, “Provider”: <COMPANY NAME>, Chamber of Commerce (KvK) number <KVK NUMBER>, registered in <REGISTERED OFFICE>, the Netherlands.
  • “User”, “you”: the natural person who creates an account and uses the Service.
  • “Team”: a team workspace created by a Manager within the Service, with its own players, tasks, and rosters.
  • “Manager”: the User who creates and manages the Team; each Team has one head Manager with full rights.
  • “Service”: the Eerlijke Corvee software service available via <DOMAIN>, including the mobile PWA and any associated email communication.
  • “Season”: a sports season as defined by the Manager, typically August to July.

2. Applicability

These Terms apply to all use of the Service. By creating an account, you agree to these Terms.

Different terms proposed by Users are expressly rejected unless agreed in writing.

3. The Service

3.1 What the Service does

The Service enables Managers to:

  • Manage matches and trainings (manually or via auto-import)
  • Automatically and fairly distribute volunteer duties (corvee) via an algorithm
  • Track availability and attendance of players and caretakers
  • Coordinate carpool rosters for away matches
  • Send email and push notifications to team members

3.2 What the Service does NOT do

  • We are not a replacement for club or federation administration (Sportlink, Voetbal.nl, KNVB).
  • We do not handle membership administration or club-level fee collection.
  • We are not a chat platform; users communicate with each other via their own channels (WhatsApp, etc.).
  • We do not guarantee 100% availability; see “Availability and SLA”.

3.3 Changes to the Service

We may modify, expand, or restrict the Service from time to time. Material changes will be announced at least 30 days in advance via the Service or by email.

4. Account and Team

4.1 Account creation

You can create an account via a magic link sent to your email address. One person = one account. You are required to provide accurate and current information.

4.2 Team roles

Within a Team the following roles apply:

  • Manager — full rights, pays for the Team
  • Head trainer / head coach — access to training and match information, no access to payment data
  • Trainer / coach / assistant — limited access
  • Caretaker / parent — access to information about their own child
  • Player (older players) — only their own attendance and match information

4.3 Manager responsibility

The Manager is responsible for:

  • Inviting and managing team members
  • Entering accurate player and match information
  • Complying with privacy law when sharing personal data within the Team (see also the Data Processing Agreement, if applicable)
  • Timely payment of the subscription after the trial period

4.4 No youth accounts under 13

Players under 13 do not get their own account. Communication runs through registered caretakers. Players aged 13–18 may, with caretaker consent, have their own account.

5. Pricing and payment

5.1 Rates

  • Early-bird rate: € 10 per Team per Season, if signup (and payment) takes place before the Team’s Season start.
  • Standard rate: € 15 per Team per Season, for signups during a current Season.
  • Club (5+ teams): on request, custom quote.

Listed rates include VAT where applicable — <VERIFY VAT/SOLE-TRADER STATUS>.

5.2 Trial period

Each Team gets a 1-month trial that starts the moment the Service first successfully assigns duties for a match. During the trial, the Service is fully available.

5.3 Auto-lock

After the trial period, the Team is automatically locked. Reading remains possible; modifications, importing new matches, and email sending are no longer possible until payment is received.

We do not charge any amount without explicit manual confirmation of payment. No automatic direct debit in year 1.

5.4 Payment methods

  • Tikkie (interim, year 1)
  • Mollie / iDEAL / SEPA (once integrated, after 50+ paying teams)

Payment is per Team per Season. A paid Season runs from Season start to Season start the following year, in line with the Manager’s configured Season dates.

5.5 No refunds

Refunds are not granted, except where legally required (e.g. consumer right of withdrawal within 14 days of payment, provided the Service has not yet been fully used). For complaints or disputes, contact us via support@<domain>.nl.

5.6 Price changes

We may adjust rates for future Seasons. Currently paid Seasons retain the original price. Future rates will be communicated at least 60 days in advance.

6. Acceptable use

You agree not to use the Service for:

  • Unlawful activities or violation of applicable law
  • Uploading or distributing harmful code, malware, or spam
  • Misusing personal data of team members beyond the purpose of team organisation
  • Reverse-engineering, decompiling, or copying the Service
  • Overloading our infrastructure (excessive API calls, scraping, etc.)
  • Sharing your account credentials with others — accounts are personal

In case of violation, we may suspend or terminate the account without prior warning.

7. Intellectual property

7.1 Ours

The Service, including the software, design, algorithms, and brand name, is owned by the Provider. Nothing in these Terms transfers ownership rights to Users.

7.2 Yours

Content you enter (team name, player names, matches, task preferences, etc.) remains your property. You grant us a licence to process that content for the purpose of providing the Service.

8. Availability and SLA

8.1 Best effort

We provide the Service on a best-effort basis. We aim for high availability but do not offer a formal uptime SLA.

8.2 Maintenance

For planned maintenance, we may temporarily make the Service unavailable. This will be announced at least 24 hours in advance where possible.

8.3 Outages

For unplanned outages, we will do our best to resolve them as quickly as possible. Compensation for downtime is excluded, except where legally required.

9. Liability

9.1 Limitation

Our total liability for any damage, on any ground whatsoever, is limited to the amount the User in question paid us in the twelve months preceding the event, with a maximum of € 100 per event.

9.2 Exclusions

We are not liable for:

  • Indirect or consequential damage (lost profits, missed opportunities, reputational damage)
  • Damage caused by incorrect data entry by Users
  • Damage caused by outages at sub-processors (Azure, Resend, Mollie, etc.)
  • Damage caused by use of the Service for purposes for which it is not intended

9.3 Statutory exceptions

The above limitations do not apply in case of intent or gross negligence on our part, or for damage that cannot be excluded under mandatory Dutch law (such as Book 7 of the Dutch Civil Code on consumer protection).

10. Termination

10.1 By you

You can delete your account at any time via the Service. Upon termination:

  • Your account is irreversibly deleted within 30 days (see Privacy Policy)
  • Amounts already paid for the current Season are not refunded

10.2 By us

We may terminate an account in case of:

  • Breach of these Terms
  • Non-payment after multiple reminders
  • Misuse of the Service or threats to other users
  • Discontinuation of the Service (in which case we will give at least 90 days’ notice and pro-rata refund where applicable)

11. Privacy

The use of the Service is subject to our Privacy Policy. We process personal data in accordance with the GDPR.

For clubs or parties that formally want a Data Processing Agreement, see DPA / Data Processing Agreement.

12. Changes to these Terms

We may amend these Terms from time to time. The latest version is always on this page with a date. For substantive changes, we inform Users by email or via a banner in the Service at least 30 days before the change takes effect.

If you do not agree with a change, you may terminate your account before the effective date. Continued use after the effective date is deemed acceptance of the new Terms.

13. Governing law and disputes

These Terms and the use of the Service are governed by Dutch law.

Disputes will preferably be resolved through mutual consultation. Failing that, the District Court of <DISTRICT — e.g. Amsterdam> has exclusive jurisdiction, subject to mandatory deviations in favour of consumers.

In case of disputes, consumers may also use the EU online dispute resolution platform: https://ec.europa.eu/consumers/odr.

14. Contact

  • General / support: support@<domain>.nl
  • Legal: legal@<domain>.nl
  • Address: <BUSINESS ADDRESS>

Last updated: 2026-05-02 (draft) Version: 0.1